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All About Me

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Terms of sale

28/01/25

By browsing the website and purchasing from Michelle Boden Art, you accept and agree to the below Terms of Sale.

All Michelle Boden's products sold subject to the terms of Sale. We encourage you to read them carefully.

Acceptance of Order

Your order becomes binding as soon as Michelle Boden accepts it, (subject to your rights of cancellation (view section on cancellation and Returns.)

It is your responsibility to check all the details and aspects of your order are correct at the time of purchase and that the goods ordered are suitable for your requirements and will fit into your home (including product features, design, measurements, dimensions, delivery, and access) Please check these details before placing your order.

Pricing and Payment

All orders are refundable up to 12 hours after your order is placed. We make every effort to ensure that prices are correct at the time of publication whether an error has occurred; either party may cancel the order. Up to the time, you place your order; we reserve the right to change prices without notice.

Before we can dispatch your order, we must receive payment in full for all works purchased. Work is not commenced until payment is in full unless a contract is in order for licensable products and designs completed.

DEPOSITS FOR WORK ARE NON-REFUNDABLE

Delivery and Shipping

We offer free delivery to the United Kingdom on all paintings & prints purchased. Following payment for your order, please allow five (5) days to process and ship your order within the first 24 hours after the order is placed.

INTERNATIONAL ORDERS & SHIPPING

We can accept orders from any country but need to confirm shipping rates as they vary greatly depending on artwork size and shape. We will always quote shipping based on your requirements to get you the best possible price & service. International customers are responsible for any import duties and taxes incurred.

SO PLEASE CONTACT BEFORE PURCHASE SO WE CAN GIVE YOU A PERSONALISED QUOTE FOR INTERNATIONAL ORDERS & SHIPPING

Cancellation and Returns

If you need to amend or cancel your order, you have the right to do so at any time up to 12 hours after you place your order. If you amend your order in any way after 12 hours after you put it, we reserve the right to charge any costs we have incurred concerning your order.

You have the right to return the order up to 10 days after delivery, provided it is received in its original condition and fit for resale. You should ensure that the works to be returned are packaged safely, same as received and that products are returned to us within 10 days. We must be informed before item is returned.  Customers are responsible for the cost of return postage and should ensure that a reliable delivery company has been chosen.

We make sure that all goods are in excellent condition before dispatching, however, on rare occasions, orders can be damaged whilst in transit. If you receive a damaged or incorrect item, you must let us know within 2 days of receiving the item, as we cannot be held responsible for defects after this point. We require that photographs are taken of the damage immediately, and sent to michellebodenart@gmail.com

 In these circumstances, we would be responsible for the return postage costs, and we will endeavour to repair and replace your order as soon as possible.

If it were an original piece of work, a replacement would be impossible because it is an original. We would have to come to an understanding or agreement.